General conditions

Welcome to www.shop.marzi.it  We provide our services to you subject to the following conditions. If you visit or shop at www.shop.marzi.it , you accept these conditions. Please read them carefully. In addition, when you use any current or future www.shop.marzi.it rvice you also will be subject to the guidelines and conditions applicable to such service or business. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will control.

Privacy Policy

Please review our Cookie Policy .

Product descriptions and images

Your piece ordered from www.shop.marzi.it could be slightly different from the images you view on our site.

www.shop.marzi.it  has made every effort to reproduce colours on the site as accurately as possible. However actual colours may differ from what you see on your computer screen, since:
• different screens reproduce colours in slightly different ways
• each piece is handmade and we use natural elements. So small colours differences cannot be considered as a real flaw. This is the highly desirable results of handmade items.
The amount of decoration inside a piece is related to its size. The bigger the size, the richer is the decoration. Some of  www.shop.marzi.it   photos are taken from the medium sized pieces.
On occasion, you may notice on the back of the object some small air bubbles, or tiny dimple. These variances and imperfections are not considered manufacturing defects. They are evidence of an original, handcrafted artwork.
If a product purchased www.shop.marzi.it  is not in line with your expectations, you can return it in unused condition. For more info, please view our return and refunds section .

Acceptance of orders

We validate your order and credit card details you submit to us before your order can be accepted. Our acceptance of your order brings into existence a legally binding agreement between us. Once your order has been accepted, we will dispatch it upon product availability.

Shipping Charges

Purchase prices include most of the charges needed to ship from Italy to any abroad destination (with some exceptions), i.e. safe packaging, shipping charges, full insurance.
Occasionally your country custom might ask you additional custom duties for your parcel: according to our experience most of the shipments are not subject to custom duties; Customs are used to do random checks of the parcels and sometimes it might be yours, in this case the custom duties would be about 2,5-5% of the value order.

Payments

We accept payment by credit cards accepted by the Paypal circuit. You represent and warrant that if you purchase something from us:(a) any credit card information you supply will be true, correct and complete; (b) you will use your best efforts to ensure that your credit card company honors any charges incurred by you; and (c) you will promptly pay the charges incurred by you at the posted prices, including any applicable charges.
Credit card charge
www.shop.marzi.it  charges your credit card right away when the sale is final, that is:
• when your item(s) is in stock and ready to be shipped
• when the order contains one or more personalized items or a special order
Credit card protection
We use Paypal in order to avoid payment security problems. According to PayPal there’re a lot of measures protecting your purchase, please read more visiting this link
https://www.paypal.com/us/webapps/mpp/paypal-safety-and-security 
Products availability and delivery
All our products at  www.shop.marzi.it are hand made, therefore it can happen that they are not available in stock. 

When your order is ready, we promptly inform you and prepare the shipment.

Insurance

The partnership of www.shop.marzi.it , our Customers, Freight Forwarder and Insurance Company requires all parties to be responsive and responsible. The Customer must follow a list of typical obligations. Failure to comply with policy obligations or procedures may affect claim payments.
• Take reasonable steps to minimize or avert possible loss – Double check your address before submitting an order.
• Inspect all deliveries and make written exceptions on the Delivery Receipt of every discrepancy or irregularity.
• Should you suspect a loss, promptly contact us

Return Policy

Please review our Returns and Refunds – www.shop.marzi.it.

Electronic communications

When you visit www.shop.marzi.it or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.  

Trademarks

Brand name, product, service names and titles used in this site are trademarks belonging to us. No permission is given by www.shop.marzi.it for their use by any person other than us and such use may constitute an infringement of the holders’ rights.

Copyright

All content included on this site, such as text, pictures, graphics, logos, button icons, images, data compilations, and software, is the property of www.shop.marzi.it or its content suppliers and protected by Italian and International copyright laws. The compilation of all content on this site is the exclusive property of www.shop.marzi.it and protected by Italian and International copyright laws. All software used on this site is the property of www.shop.marzi.it or its software suppliers and protected by Italian and International copyright laws.
Any other use of materials on this site without www.shop.marzi.it prior written consent is prohibited.

Reviews, comments, communications and other content

Visitors may send reviews, comments, e-cards, suggestions, ideas, questions and other communications so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. www.shop.marzi.it reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant www.shop.marzi.it a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant www.shop.marzi.it the right to use the name that you submit in connection with such content, if we choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify www.shop.marzi.it for all claims resulting from content you supply www.shop.marzi.it has the right but not the obligation to monitor and edit or remove any activity or content www.shop.marzi.it takes no responsibility and assumes no liability for any content posted by you or any third party.

Our Address

www.shop.marzi.it  is the ecommerce website belonging to the company Riccardo Marzi srl registered in Firenze - Italy

Riccardo Marzi srl
Via Orme 309
50025 Montespertoli, Italy

Any contract between us, whether for use of the site or in relation to the purchase of products or services through the site will be governed by the laws of Italy and all parties submit to the non-exclusive jurisdiction of the Italian Courts. Contracts will be communicated in English. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
We reserve the right to make changes to our site, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

By subscribing to our Newsletter you will receive a 10% discount on all our products. This discount cannot be combined with other promotion
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SUMMER SALES - HOLIDAY CLOSING

SUMMER SALES - 20%OFF- CLOSING

From 3rd to 26th August our laboratory will be closed so we won’t be able to process the orders;

BUT: if you process your order in this period, we will accord a 20% off* on all the collection.

Use this code SUMMER2019 during your purchase procedure and you’ll get the discount on your total amount.

Your item will be sent once we’ll be back from holidays and regularly shipped with the usual timing.

*minimum order € 80,00